TCO Certified: IT Product Evidence and Model Claim Review

TCO Certified applies to specific IT product categories and evaluates areas such as environmental performance, supply-chain responsibility, restricted substances, energy efficiency, durability, and lifecycle management. For electronics companies, the key is not to present TCO Certified as a general sustainability endorsement. The key is to confirm whether specific models and evidence files support the listing claim.

Review Points

ItemReview focusCommon risk
Product category and modelConfirm whether the product is in an eligible IT product category and define model scopeDifferent configurations in one series are mixed under one claim
Environmental and energy filesCheck energy, material, packaging, durability, and lifecycle recordsTest or declaration records cannot be matched to the sales model
Chemical and material restrictionsOrganize restricted-substance records, material descriptions, and supplier declarationsSupplier data has inconsistent versions or lacks key material information
Supply-chain responsibility filesReview factory, supplier, and social-responsibility recordsEvidence covers only part of the production chain
Listing and packaging wordingConfirm authorization for standard name, mark, and model claimAuthorization scope is expanded to uncovered models or materials

Claim Boundaries

  • State which model, configuration, or product category the claim applies to.
  • Do not expand one model's evidence beyond the covered scope.
  • After supplier, factory, configuration, or material changes, review the evidence chain again.
  • E-commerce pages, packaging, manuals, and advertising assets should use the same authorized expression.

Green Ark's Recommendation

Green Ark (Shenzhen) Certification Co., Ltd. recommends building a checklist that links product category, model list, test records, supply-chain files, and listing wording. TCO Certified-related claims are suitable for customer-facing pages only when model scope and evidence chain are clear.