Privacy and Information Protection Policy
GreenArk (Shenzhen) Certification Co., Ltd. ("we") values your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information Collection
When providing certification consulting services, we may collect the following information:
- Name, company name, phone number, and email address submitted in consultation forms
- Certification requirements and product category information you describe
- Other information you provide when communicating with our customer service team
2. Information Use
Information collected is used solely for:
- Understanding your certification needs and providing targeted consulting services
- Communicating certification plans, pricing, and progress with you
- Improving our service quality
- Compliance with legal and regulatory requirements
3. Information Protection
We implement reasonable technical and administrative measures to safeguard your personal information. Without your consent, we will not provide your personal information to third parties, except where required by law or necessary to complete certification services.
4. Information Retention
Your personal information will be retained for a reasonable period after service completion, or as required by applicable laws and regulations.
5. Your Rights
You have the right to access, correct, or delete the personal information we hold. Please contact us through the channels below if needed.
6. Contact
For any questions regarding this policy, please contact:
📧 Email: sui@greenark-sz.com
📍 Address: 深圳市宝安区福永街道兴围社区工业一路2号A栋310